Cancellation and No-Show Policies
 
We understand that life can be unpredictable sometimes, but we ask that if you need to cancel or reschedule an appointment that you do so no later than 24 hours prior to your appointment start time. This allows someone else to be able to schedule during that freed-up time slot.
 

• 24 hours advance notice asked for canceling your appointment.
• If you are unable to give 24 hour’s notice you MAY be charged 50% of your service total. If you have a credit, or a gift certificate with us this may be used toward that balance owed.
• No-Shows. If you totally miss your scheduled appointment time you will be charged the full price of your service. Payment of this fee will be required before any other appointment may be scheduled. If you have a credit, or a gift certificate with us this will be used toward that balance owed.
• Late arrivals. In the event that you arrive late we will do all we can to accommodate your scheduled service time length. However, if this will encroach upon the next scheduled client’s start time, we will be forced to shorten your service. Full payment will be expected for your service.
• If an emergency has come up, please let us know and we will do everything possible to work with you.

 
For new clients please arrive about 10 minutes early to fill out your client questionnaire. Please, out of respect and consideration for the therapists plan to arrive on time.

Hours of Operation:
Monday - Friday: 9 AM to 7 PM
Saturday: 9 AM to 5 PM
Sunday: 11AM to 4 PM
Facials and Waxing available Mondays - Wednesdays 9:00 am - 12:00 pm, Thursdays all day, Fridays 9:00 am - 12:00 pm
Call for an appointment, or book online now!

​Calming Influence | 74 North Cooper, Memphis, TN 38104 | 901-276-9423 |  Email | Facebook