Deposits, Cancellation and No-Show Policies
We understand that life can be unpredictable sometimes, but we ask that if you need to cancel or reschedule an appointment that you do so no later than 24 hours prior to your appointment start time. This allows someone else to be able to schedule during that freed-up time slot.
Calming Influence requires a 50% deposit at the time of booking. This deposit may be used toward your payment for services. If you decide to cancel your appointment, your deposit will be refunded if you have canceled your appointment before the cut off time of 24 hours. If your appointment is not cancelled within 24 hours of your scheduled start time, or you no-show for your appointment you will be charged the 50% deposit placed with us when you scheduled. Clients have a 15 minute grace period from their scheduled appointment start time. After 15 minutes, your appointment may be cancelled and considered a NO SHOW.
For new clients please arrive about 10 minutes early to fill out your client questionnaire (unless you have filled out your online client questionnaire). Please, out of respect and consideration for the therapists, plan to arrive on time.
We understand that life can be unpredictable sometimes, but we ask that if you need to cancel or reschedule an appointment that you do so no later than 24 hours prior to your appointment start time. This allows someone else to be able to schedule during that freed-up time slot.
Calming Influence requires a 50% deposit at the time of booking. This deposit may be used toward your payment for services. If you decide to cancel your appointment, your deposit will be refunded if you have canceled your appointment before the cut off time of 24 hours. If your appointment is not cancelled within 24 hours of your scheduled start time, or you no-show for your appointment you will be charged the 50% deposit placed with us when you scheduled. Clients have a 15 minute grace period from their scheduled appointment start time. After 15 minutes, your appointment may be cancelled and considered a NO SHOW.
- 24 hours advance notice asked for canceling your appointment.
- No-Shows. If you totally miss your scheduled appointment time you will loss your deposit. Payment of this fee will be required before any other appointment may be scheduled. If you have a credit, or a gift certificate with us this will be used toward that balance owed.
- Late arrivals. In the event that you arrive late we will do all we can to accommodate your scheduled service time length. However, if this will encroach upon the next scheduled client’s start time, we will be forced to shorten your service. Full payment will be expected for your service.
- If an emergency has come up, please let us know and we will do everything possible to work with you.
For new clients please arrive about 10 minutes early to fill out your client questionnaire (unless you have filled out your online client questionnaire). Please, out of respect and consideration for the therapists, plan to arrive on time.
Hours of Operation:
Monday - Friday: 9 AM to 7 PM
Saturday: 9 AM to 5 PM
Sunday: 11AM to 4 PM
Facials and Waxing available Thursdays all day
Call for an appointment, or book online now!
Calming Influence | 74 North Cooper, Memphis, TN 38104 | 901-276-9423 | Email | Facebook
Monday - Friday: 9 AM to 7 PM
Saturday: 9 AM to 5 PM
Sunday: 11AM to 4 PM
Facials and Waxing available Thursdays all day
Call for an appointment, or book online now!
Calming Influence | 74 North Cooper, Memphis, TN 38104 | 901-276-9423 | Email | Facebook